Terms and conditions

Last modified: April 14, 2025

  • Introduction
  • Definitions
  • Acceptable Use
  • Technical Requirements
  • Payment Terms
  • Service Level Agreement
  • Data Management
  • Liability
  • Privacy
  • Intellectual Property
  • Termination
  • Contact

Introduction

Welcome to CloseChimp.com. These Terms and Conditions (“Terms”) govern your access to and use of CloseChimp’s website, applications, tools, and services (collectively, the “Service”).

CloseChimp is a multi-channel outreach automation platform that enables users to manage their prospecting, lead generation, and communication across various platforms including LinkedIn, Email, Twitter, and other supported channels.

Definitions

Service

Refers to the CloseChimp platform, including multi-channel outreach automation services, AI personalization, campaign analytics, lead enrichment, and all associated features provided through our website and browser extensions.

User

Any individual or entity that uses the Service, particularly sales professionals, marketing teams, business representatives, and their authorized personnel.

Subscription Plans

Our service is available through three primary subscription tiers:

  • Starter Plan: Basic features for individuals and solopreneurs
  • Professional Plan: Enhanced features for small teams and growing businesses
  • Enterprise Plan: Comprehensive features for sales teams and agencies

Platform Access

Access to CloseChimp is provided through:

  • Web-based dashboard
  • Browser extensions
  • API integrations (where applicable)
  • Connected platform interfaces (LinkedIn, Email, Twitter, etc.)

Acceptable Use

Users must:

  • Comply with all connected platform terms of service
  • Adhere to recommended daily limits for automated actions
  • Maintain professional communication standards
  • Respect data privacy and protection regulations
  • Avoid spam or harassment activities

Technical Requirements

To use CloseChimp effectively, users need:

  • Modern web browser (Chrome, Firefox, Safari, Edge)
  • Valid accounts on connected platforms
  • Stable internet connection
  • Appropriate permissions for connected accounts

Payment Terms

  • Subscription fees are charged monthly
  • Payments processed through secure payment providers
  • No refunds for partial month usage
  • Plan changes effective from next billing cycle

Service Level Agreement

We strive to maintain:

  • 99.9% platform uptime
  • Responsive customer support
  • Regular platform updates
  • Secure data handling

Data Management

We handle:

  • User account information
  • Campaign data and analytics
  • Connected account credentials (encrypted)
  • Lead information and enrichment data

Liability

CloseChimp is not liable for:

  • Third-party platform changes or restrictions
  • User account suspensions on connected platforms
  • Data loss from external sources
  • Business losses or damages

Privacy

We maintain strict privacy standards:

  • GDPR compliance
  • Secure data encryption
  • No unauthorized data sharing
  • Regular security audits

Intellectual Property

  • Platform and technology owned by CloseChimp
  • User content remains user property
  • Licensed use of third-party technologies
  • Protected brand assets and trademarks

Termination

Accounts may be terminated for:

  • Terms violation
  • Payment failure
  • Abuse of service
  • Platform misuse

Contact

For support or inquiries:

  • Email: support@closechimp.com
  • Address: GrowMeOrganic LLC, 30 N Gould ST STE R, Sheridan, WY 82801, United States